Loadgency is a licensed, bonded property broker. Every carrier is checked for real authority and real insurance before they ever touch your vehicle, and every shipment is documented at both ends. Here's exactly how we keep you safe.
We're not a lead-gen site flipping your info. We're a federally regulated broker with a bond behind our name.
Loadgency operates under Haulgency LLC's federal property-broker authority (MC number issued at launch) — regulated by the FMCSA, not an unlicensed middleman.
A BMC-84 bond backs every transaction. It's a federal guarantee that we operate honestly — real money on the line behind our promises.
We never sell your details to lead generators. Your info goes to the carrier moving your load and no one else. That's the whole privacy policy.
We confirm a live, in-good-standing MC/DOT number before a carrier can claim your load — no expired or revoked authority.
Current cargo and liability coverage is on file and checked before dispatch. No proof of insurance, no load.
We review the carrier's FMCSA safety record and standing. Problem histories don't get to haul for you.
A digital Bill of Lading plus timestamped inspection photos are captured at pickup and delivery — your evidence, automatically.
Damage is rare and vetting prevents most of it — but if it happens, you're documented and you're not alone.
Compare the delivery photos to the pickup photos and mark anything on the digital BOL before the driver leaves. That's your protected record.
Report it in the app or to support@loadgency.com. We pull the BOL, photos, and carrier insurance on file and open the claim.
Transport damage is covered by the assigned carrier's cargo insurance. We hand them the documentation and stay on it with you until it's resolved.
Instant answers — no waiting on hold.
Want your estimate saved? Drop your email or number and we'll send it over. No spam, no sales calls — that's the whole point of us.