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How-to guides

Everything, step by step. No guessing.

From making an account to inspecting your load at both ends and paying the right person — here's exactly how Loadgency works for shippers, carriers, and businesses, for every vehicle type. Short steps, plain language.

The big picture

Your load's journey, start to finish

1
You sign up — free
Make an account in about two minutes. No fee to join, whether you're shipping or hauling.
2
You post your load & set the price
Tell us what you're moving and from where to where. You decide what the driver gets — we show our small flat fee right beside it.
3
A carrier claims it
A checked, insured driver grabs it at your posted price. You get their name, rating, and a heads-up before pickup.
4
Pickup — photos taken
You and the driver photograph the load and note its condition together — car, boat, or whatever it is. This is your "before" record.
5
On the road — you can watch
Follow every step on the Track page, and see the driver's live location when they choose to share it.
6
Delivery — inspect, then pay
Check the load against the pickup photos, then pay the driver directly. Done — and you keep that driver for next time.
🚀

Getting started — make your account

Two minutes. No fee to create an account, either side.

1

Open the app

Go to app.loadgency.com and tap Sign up. Pick your side: shipping something, or hauling as a carrier.

2

Verify your email & phone

Quick code to each so we can send your pickup heads-up and tracking updates — nothing else, no spam.

3

Add the basics

Name, contact, and (for businesses) your company. Carriers add their MC/DOT and insurance — see the carrier steps below.

📦

Ship a load — post & book

For customers, shippers, and anyone with something to move.

1

Start a load

Tap Post a load, choose what you're shipping (car, boat, motorcycle, equipment, driveaway, tow… 10+ types), and it reshapes to ask exactly what that load needs.

2

Enter pickup & delivery

From and to (city or ZIP — it autocompletes), plus the dates you can accommodate. A live map shows the route.

3

Set your price

You decide what the driver gets. The estimate tool gives a fair ballpark; our flat fee (greater of $50 or 10%) shows right next to it — nothing hidden.

4

Post it

Your load hits your Loadgency board and every major network at once. Carriers claim it at your posted price — no haggling.

5

Get matched

When a vetted carrier claims it, you get their name, rating, and a 1–2 hour heads-up before pickup. Save them to rebook anytime.

6

Track it

Follow every milestone on the Track page — and the driver's live pin when they share it. No login needed.

💡 Prefer to browse first? Open the load board to see live loads and typical prices on your lane before you post — no account required to look.
🚚

Carriers — profile, photos & claiming loads

Free to start. No forced membership, and you keep every customer you win.

1

Build your carrier profile

Add your company, MC/DOT, home base, equipment, preferred lanes, drivers, and payment types. This is your storefront — shippers see it when you claim.

2

Set your info & photos

Upload your active insurance and authority, a company photo, and your drivers' license photos. Keep them current — we re-verify periodically so the "vetted" badge stays real.

3

Find loads

Filter the board by equipment, lane, and price. Every load shows the full posted pay — what you see is what you get.

4

Claim (or counter)

Grab it at the posted price, or send a counter with the dates you can accommodate. No back-and-forth phone tag.

5

Inspect & photograph at pickup

Walk the unit, note any existing damage on the digital BOL, and take clear photos from every angle. This protects you as much as the shipper — see Inspections below.

6

Deliver & get paid

Do the delivery inspection, get the receiver's signature on the BOL, and collect your pay directly (COD) — or on the account's agreed terms. Earn ratings and milestone rewards as you go.

Your storefront

What a complete carrier profile looks like

The more complete your profile, the more shippers pick you by name. Here's the full checklist — tick every box.

SC
Sunline Carriers LLC★★★★★ 4.9 · 640 loads · verified
Company & authority
Legal name, US DOT & MC number — so shippers know exactly who they're trusting.
Active insurance & authority on file
Upload your cargo insurance and operating authority. We re-verify periodically so your "vetted" badge stays real.
Equipment & preferred lanes
What you haul (open, enclosed, flatbed, lowboy, tow…) and the routes you run most — so the right loads find you.
Drivers & license photos
Add your drivers with a clear license photo each. Keep them current — a quick check we ask for now and then.
Home base & payment types
Where you're based and how you like to get paid (COD, terms) — set expectations up front.
Ratings & loads completed
Builds automatically as you deliver. Every clean drop earns stars and unlocks milestone rewards.
✅ A full, verified profile is your best salesperson — shippers request complete carriers by name and rebook them.
🏢

Business, dealers & corporate

Same transparent flat fee at any volume — with tools built for scale.

1

Bulk & dealer quotes

Paste a list of vehicles or units into the Bulk quote tool and estimate the whole batch at once — perfect for auctions, dealer lots, fleets, and repo lots.

2

Post at scale

Load your dashboard, post many units, and watch them distribute to every network. Track the whole board in one place.

3

Pay on terms (optional)

Set weekly, bi-weekly, or monthly terms with the carrier's okay. Any waiting fee goes to whoever floats the money — the carrier — never to Loadgency.

At scale

How a dealer posts a whole batch at once

Twenty units or two hundred — the same five moves. One paste in, every board out.

📋
Paste your list
Drop in 20, 50, or 200 units — cars, trucks, whatever you're moving.
Instant estimate on each
A fair price and our flat fee shown on every single line, at once.
📤
Post the whole batch
One click sends every unit live — no posting them one by one.
🌐
Hits every board
Each unit distributes to the right networks automatically.
Loadgency+ every major national board
📊
Track them all
One dashboard for the whole batch — claimed, in transit, delivered.
🏷️ Same flat fee at any volume. Whether it's one unit or two hundred, our charge is always the greater of $50 or 10% per load — shown on every line. No volume markup, no membership, no surprise invoice.
🔍

Inspections — do them right at both ends

This is the single most important thing you'll do — and it's the same for every kind of load, not just cars. A car, a boat, a bulldozer, a motorcycle, a houseful of furniture: photograph it and note its condition on the Bill of Lading (BOL) at pickup and again at delivery. Two minutes of photos protects everyone, and if anything ever goes wrong, it's what settles it fast.

📸 Walk around it — photograph every side
The habit is the same for anything you can walk around — a car, a boat, a machine, a crate. Follow the path, snap a clear photo at each spot, in good light. (Vehicle shown as the example.)
1 2 3 4 5 6
1Front & grille 2Passenger side 3Rear & bumper 4Driver side 5Roof 6Close-ups of any scratch or dent
Not a car? Same habit, a few specifics

What to photograph for your kind of load

Whatever you're shipping, capture every side plus the details that identify it and prove its condition. Note the same things on the BOL.

🚗 Vehicles
All four sides, roof, wheels & tires, the odometer, and close-ups of any existing scratch or dent.
On the BOL: year/make/model, VIN or plate, mileage.
🚤 Boats & marine
Both sides of the hull (port & starboard), bow, stern, the deck, the motor/outboard, and any gelcoat cracks — plus how it sits on the trailer.
On the BOL: make & length, Hull ID (HIN), on trailer?
🚜 Heavy equipment
Every side, the cab & glass, attachments/arms, tires or tracks, the hour meter, and any existing dents or fluid leaks.
On the BOL: make/model/serial, weight, operable?
🏍️ Motorcycles & powersports
Both sides, the tank & fairings, wheels, the odometer, and any existing scratches or drops — plus how it's strapped and chocked.
On the BOL: year/make/model, VIN, mileage, tie-down points.
🛥️ Anything else
Same rule always: every side, the identifying numbers, and close-ups of anything already worn or damaged — at both ends.
On the BOL: what it is, how much/how many, condition.
At pickup

Set the "before" picture

1

Clean it up, good light

A clean item in daylight makes every existing scratch, ding, or scuff visible — that's your baseline, whether it's a car, a boat, or a crate.

2

Photograph every angle

Every side plus close-ups of any existing damage — and the identifying details for your load type (see the cards above). Timestamped photos land on the digital BOL.

3

Note it on the BOL

Both driver and shipper mark existing condition on the Bill of Lading before it loads. Every load uses a BOL — both sets of photos are stored.

🖨️ Need to print a BOL? Use the Bill of Lading generator — pick your load type (vehicle, boat, equipment, RV, motorcycle), fill it in, and print or save as PDF. A ready backup any time the app's auto-BOL isn't handy.
At delivery / drop-off

Confirm before you sign

1

Inspect against the pickup photos

Walk the item with the driver present, comparing to the pickup baseline right there at the drop — same for a vehicle, a machine, or a stack of pallets.

2

Note anything new — in writing — first

See something? Write it on the delivery BOL and photograph it before you sign. This is the moment it gets settled.

3

Then sign

Signing confirms you received the load in the documented condition. That's why the inspection comes first.

⚖️ Why both ends matter: a signed delivery receipt with no written exception accepts the item in its apparent condition and settles any visible issue at the drop-off, while the driver is present. Concealed damage you couldn't reasonably see gets a 24-hour window under the carrier's cargo insurance. Full detail on the Claims page.
💳

Payments — who you pay, and when

This trips people up, so here it is in one picture. There are two payments, they go to two different places, and neither one goes through us holding your money.

🧑
Youthe customer
The full price you set
Paid directly, on delivery
🚚
The drivergets 100%
🧑
Youthe customer
One flat fee
$50 or 10% — shown up front
🔗
Loadgencyour only charge
🔒 We never hold or touch the shipment money — no deposit, no escrow. You pay the driver the full price, and you pay our one small fee. That's the whole cost, nothing hidden.
1 · Pay the carrier (COD)
You pay the driver the full posted price directly — cash, certified funds, or the method you agreed — on delivery, after your drop-off inspection. No deposit, no escrow, no money held by us.
Business accounts: can instead pay the carrier on agreed net terms (weekly/bi-weekly/monthly).
2 · Pay Loadgency (our flat fee)
Our only charge is one flat brokerage fee — the greater of $50 or 10% — shown next to the driver's price before you ever commit. No membership, no percentage buried in a markup.
That's it. No hidden cut of the driver's pay, no surprise line items. What you see is the whole cost.
🧾 Carriers, getting paid: you collect the full posted price directly from the customer at delivery (COD), or on the account's agreed terms — Loadgency never sits between you and your money.
Have a question these guides didn't cover? Search the FAQ or contact us — every how-to here also lives in the help center.
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